Privacy Policy

Effective Date: 09/05/2025

Last Updated: 09/05/2025

AutoDiv (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and shared when you use our mobile application (“AutoDiv”).

1. Who We Are

We are DIV Group, based in Kosovo.

For questions about this policy, contact us at:
Email: contact@div-ks.com

2. What Information We Collect

• Personal Information: Email address (if you contact us or sign up)
• Device Information: Device model, OS version, app version
• Usage Data: Features used, time spent, crash reports
• Location Data (if applicable): Approximate or precise location (with permission)

3. Why We Collect It

We use this information to:

• Provide and maintain our app
• Improve performance and user experience
• Respond to customer support requests
• Show personalized content or ads (if applicable)

4. Legal Basis for Processing (GDPR)

We process your data under one or more of the following bases:

• Your consent
• Contractual necessity
• Legal obligations
• Legitimate interests

5. Your Rights Under GDPR

You have the right to:

• Access your data
• Request correction or deletion
• Withdraw consent
• Object to or restrict processing
• File a complaint with your local Data Protection Authority

6. Third-Party Services

We use the following services which may collect data under their own policies:

• Google Analytics for Firebase
• Google AdMob (if used)

7. Cookies and Tracking

Our app may use cookies or similar technologies via embedded content (e.g., WebView). You can manage cookie preferences in your device settings.

8. Data Retention

We retain your personal information only as long as necessary to provide the service and meet legal obligations.

9. Data Sharing

We do not sell your data. We only share information with third-party services listed above as necessary to operate our app.

10. Children’s Privacy

Our app is not intended for children under the age of 16. If you believe we have collected data from a child, please contact us so we can delete it.

11. Changes to This Policy

We may update this policy occasionally. If we make significant changes, we will notify users via the app or store listing.

12. Digital Services Act (EU)

If you encounter illegal content or want to report abuse, please use our in-app reporting tool or contact us directly at contact@div-ks.com.

Contact Us

For any questions or concerns:

Email: contact@div-ks.com